Change Management Success Factors and Implementation of Erp System Project in State Corporations: A Case of Rural Electrification and Renewable Energy Corporation
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Date
2023
Authors
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Journal ISSN
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Publisher
Daystar University, School of Business and Economics
Abstract
Change Management success factors are a major issue in Enterprise Resource Planning (ERP) project. The present study established the effects of change management on successful ERP project implementation at REREC. The objectives of the study were to; assess the change management success factors used by REREC in the ERP project, to assess the ERP project Implementations at REREC and establish the effect of change management success factors on successful ERP Implementations at REREC. The study was guided by the Stakeholder theory.732 REREC corporate staff in Nairobi formed the study population from where a sample of 146 were selected through simple random sampling. Census technique was used. Primary data was utilized, and data collected using a closed structured questionnaire, which was pre-tested. SPSS Version 29 assisted in data analysis which obtained descriptive and inferential statistics via correlation and multiple regression. The study concludes that change management success factors; training strategy, readiness to change, stakeholder analysis, and communication strategy significantly affect implementation of ERP Systems at REREC, accounting for 35.43% of its change while policies and procedures intervene the effects of this relationship to account for 36.99% of this change. The current study recommends that REREC should dynamically build on its
stakeholder analysis, assessing owners, customers, employee needs and analyzing environmental needs. Secondly, there should be effective readiness plans and resistance management plans. More so, REREC should establish effective communication skills, structure and media as they should build communication concepts and plans. The training strategy should address; user training needs, customization of training materials, training program, and training time allocation.
Description
MASTER OF BUSINESS ADMINISTRATION in Project Management
Keywords
Business Warehouse, Diffusion of Innovation Theory, Information Systems
Citation
Wambui, K. I. (2023). Change Management Success Factors and Implementation of Erp System Project in State Corporations: A Case of Rural Electrification and Renewable Energy Corporation. Daystar University, School of Business and Economics