Effect of E-procurement Systems On Organisational Efficiency In the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi.

dc.contributor.authorNjoroge, Betty
dc.date.accessioned2020-08-25T12:19:00Z
dc.date.available2020-08-25T12:19:00Z
dc.date.issued2018-11
dc.descriptionThesisen_US
dc.description.abstractWith the advent of technology, e-procurement systems are increasingly gaining popularity in its use in enhancing the efficiency of an organisation. This study sought to find out the effect of e-procurement systems on organizational efficiency in the hospitality industry using a case of Radisson Blu Hotel Nairobi. The study used a descriptive research design and conducted a census study of 72 respondents. The study was guided by the following objectives: to find out the e-procurement systems used, to establish the measures of organisational efficiency, and to investigate the effect of e- procurement systems on the organisational efficiency at Radisson Blu Hotel Nairobi. Data were collected using questionnaire, and the analysis of data was done using Statistical Package for Social Sciences (SPSS) - (Version 23). The key finding of the study was that the use of e-procurement systems had an effect on cost, time, information and transaction efficiency as strongly agreed by 57.9%, 47.4%, 44.7% and 55.3% of the respondents respectively. The study also found that there was a moderate relationship between e-ordering and cost efficiency improvement, e-invoicing and transaction efficiency and e-awarding with time, cost and information efficiency. The study recommended that the organisation improves the use of e-ordering and e- procurement systems.en_US
dc.description.sponsorshipDaystar University.en_US
dc.identifier.citationNjoroge, Betty (2018).Effect of E-procurement Systems On Organisational Efficiency In the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi.en_US
dc.identifier.urihttps://repository.daystar.ac.ke/handle/123456789/3259
dc.language.isoenen_US
dc.publisherSchool of Communication, Daystar Universityen_US
dc.subjectE-procurementen_US
dc.subjectOrganisational efficiencyen_US
dc.subjectHospitality Industryen_US
dc.titleEffect of E-procurement Systems On Organisational Efficiency In the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi.en_US
dc.typeThesisen_US

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