The Role of Knowledge Management in Creating Competitive Advantage: A Case Study of Huawei Technologies (Kenya) Limited
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Date
2013-05
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School Business and Economics, Daystar University
Abstract
In the modern world of business, knowledge management has emerged as an independent discipline with the development of the global knowledge economy. Focus is rapidly shifting from traditional factors of production such as land, labor and capital to knowledge as a factor of production.
The purpose of this study was to establish the role of knowledge management in creating competitive advantage with special emphasis being placed on the case of Huawei Technologies (Kenya) Co. Limited. The study sought to identify the types of knowledge that was generated by Huawei Technologies, how the knowledge generated was managed, to determine the effect of knowledge management on competitiveness and to find out the challenges faced in the management of the generated knowledge.
The research adopted a descriptive study. The population of the study was 189 employees with a sample size of 56 members. From the data analysis, it was established that there was a linear relationship between knowledge management practices and its effects on the overall organizational performance.
The study recommends that the company diversifies on the utilization of the types of knowledge generated in order to cover the latest development in the market, it should ensure 100% board of directors support on the management of the generated knowledge and that the company should increase its investment in knowledge generation and its management in order to make sure it stays ahead of competition.
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Thesis
Keywords
Knowledge Management, Creating Competitive Advantage, Huawei Technologies (Kenya) Limited, Global knowledge economy
Citation
Misoi, Lorna (2013). The Role of Knowledge Management in Creating Competitive Advantage: A Case Study of Huawei Technologies (Kenya) Limited. School Business and Economics, Daystar University: Thesis