Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi

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dc.contributor.authorNjoroge, Betty
dc.date.accessioned2020-10-09T08:01:42Z
dc.date.available2020-10-09T08:01:42Z
dc.date.issued2018-11
dc.descriptionThesisen_US
dc.description.abstractWith the advent of technology, e-procurement systems are increasingly gaining popularity in its use in enhancing the efficiency of an organisation. This study sought to find out the effect of e-procurement systems on organizational efficiency in the hospitality industry using a case of Radisson Blu Hotel Nairobi. The study used a descriptive research design and conducted a census study of 72 respondents. The study was guided by the following objectives: to find out the e-procurement systems used, to establish the measures of organisational efficiency, and to investigate the effect of e- procurement systems on the organisational efficiency at Radisson Blu Hotel Nairobi. Data were collected using questionnaire, and the analysis of data was done using Statistical Package for Social Sciences (SPSS) - (Version 23). The key finding of the study was that the use of e-procurement systems had an effect on cost, time, information and transaction efficiency as strongly agreed by 57.9%, 47.4%, 44.7% and 55.3% of the respondents respectively. The study also found that there was a moderate relationship between e-ordering and cost efficiency improvement, e-invoicing and transaction efficiency and e-awarding with time, cost and information efficiency. The study recommended that the organisation improves the use of e-ordering and e- procurement systems.en_US
dc.description.sponsorshipDaystar Universityen_US
dc.identifier.citationNjoroge, B. (2018). Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi.en_US
dc.identifier.urihttps://repository.daystar.ac.ke/handle/123456789/3293
dc.language.isoenen_US
dc.publisherSchool of Business and Economics, Daystar University. School of Business and Economics, Daystar University: Thesisen_US
dc.subjecte-procurement systems, organizational efficiency, hospitality industryen_US
dc.titleEffect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobien_US
dc.typeThesisen_US

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