Effective Internal Communication and Employee Performance- A Case of the Anglican Church of Kenya Makueni Diocese

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dc.contributor.authorMuasya, Maureen M.
dc.date.accessioned2021-01-13T07:35:29Z
dc.date.available2021-01-13T07:35:29Z
dc.date.issued2020-10
dc.descriptionMaster of Arts in Communicationen_US
dc.description.abstractAs much as the corporate function of internal communication has been widely discussed and researched, studies in the church as a corporate organization are limited. It is in this effect that this study sought to investigate effective internal communication and employee performance focusing on the Anglican Church of Kenya, Makueni Diocese. The study was guided by the following objectives: to find out the effectiveness of the internal communication channels towards employee performance at ACK Diocese of Makueni, Makueni county, Kenya, establish if the employees of ACK Diocese of Makueni are fully informed of the activities relevant to their functions, determine the relationship between internal communication and employee performance in ACK Diocese of Makueni, and suggest ways to improve the internal communication system as an employee performance mechanism in ACK Diocese of Makueni. The study was anchored on the organizational information theory. A descriptive case study was used using a quantitative approach and questionnaires were used to collect data. The main findings of the study were that internal communication structure of ACK Diocese of Makueni was rated ineffective by 62% of the respondents and effective by 36% of the respondents while employee performance was rated ineffective by 30% against 26% who said that performance was effective The study concluded that internal communication in the ACK Diocese of Makueni should be well planned and effectively executed for it affects employee performance both implicitly and explicitly. It is recommended that ACK Diocese of Makueni acquire a communications department with qualified communications personnel to enable the organization to stand a firm ground as both a social and corporate organizationen_US
dc.description.sponsorshipDaystar University, School of Communicationen_US
dc.identifier.citationMuasya, M. M., (2020). Effective Internal Communication and Employee Performance- A Case of the Anglican Church of Kenya Makueni Diocese. Daystar University, School of Communication: Nairobien_US
dc.identifier.urihttps://repository.daystar.ac.ke/handle/123456789/3357
dc.language.isoenen_US
dc.publisherDaystar University, School of Communicationen_US
dc.subjectInternal Communicationen_US
dc.subjectEmployee Performanceen_US
dc.subjectAnglican Church of Kenyaen_US
dc.subjectMakueni Dioceseen_US
dc.titleEffective Internal Communication and Employee Performance- A Case of the Anglican Church of Kenya Makueni Dioceseen_US
dc.typeThesisen_US

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