Remote Collaboration Tools and Project Performance: A Case of Cellulant Group, Kenya
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Date
2024
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Daystar University, School of Business and Economics
Abstract
The rapid shift toward remote work and the increasing reliance on geographically dispersed teams have made remote collaboration tools essential for effective project management. Despite their widespread use, there remains a gap in understanding how these tools influence key project performance metrics such as timeliness, budget adherence, and stakeholder satisfaction. This study sought to address this gap by investigating how remote collaboration tools impact project performance at Cellulant Group, Kenya, and explored the role of organizational policies in moderating this relationship. Anchored in the Dynamic Capability Theory, Technology Acceptance Model, and Triple Triangle Constraint Theory, the study provided a comprehensive framework for analyzing the interaction between technology and project outcomes. Quantitative data were gathered from a target population of 186 employees, with 153 valid responses collected through structured questionnaires. The study employed a descriptive research design to assess the use of remote collaboration tools and their effect on project performance. Data analysis, performed using SPSS version 27, revealed that video conferencing tools such as Zoom and Google Meet had the most significant positive impact on project performance, enhancing communication, timely delivery, and stakeholder satisfaction. Instant messaging tools like Slack and WhatApp were also found to improve coordination, while project management tools such as ClickUp contributed to better task management. The study concluded that optimizing the use of these tools through targeted training, better integration with existing project management systems, and the development of clear organizational policies significantly improved project outcomes. It recommended that organizations invest in continuous skill development for employees, ensure seamless integration of collaboration tools, and implement robust policies that support effective remote teamwork. These strategies can enhance project performance by ensuring projects are delivered on time, within budget, and to the satisfaction of all stakeholders. The findings contributed valuable insights to the body of literature on remote work and project management, offering practical recommendations for organizations aiming to improve performance in an increasingly digital work environment.
Description
MASTER OF BUSINESS ADMINISTRATION in Project Management
Keywords
Remote work, Remote collaboration tools, Budget adherence, and stakeholder satisfaction
Citation
Mutave, F. (2024). Remote Collaboration Tools and Project Performance: A Case of Cellulant Group, Kenya. Daystar University, School of Business and Economics.