Transformational Leadership and Burnout Syndrome among Healthcare Professionals: A Case of Mathari National Teaching and Referral Hospital, Nairobi, Kenya.
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Date
2024
Authors
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Journal ISSN
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Publisher
Daystar University, School of Applied Human Sciences
Abstract
Burnout stood out as a critical challenge affecting the overall output quality and quantity of the working population in different sectors across the world. Healthcare workers, who play a considerable role in the general public's well-being, were among the most vulnerable working populations affected by burnout, which resulted from the challenges they encounter in the course of executing their professional roles. The purpose of this research was to determine the association between transformative leadership and burnout among healthcare personnel at Mathari National Teaching and Referral Hospital (MNTRH) in Nairobi, Kenya. Specifically, the study assessed the levels of burnout syndrome among healthcare workers, analysed the effects of transformational leadership on healthcare workers, investigated burnout coping strategies among healthcare workers, and developed strategies for mitigating burnout syndrome among healthcare workers at MNTRH in Nairobi County. The research used a cross-sectional methodology to gather data from 162 participants using the Multifactor Leadership Questionnaire (MLQ), the Maslach Burnout Inventory (MBI), the Brief COPE Inventory, and a custom-developed questionnaire. The acquired data was analysed using descriptive and inferential statistics using SPSS Version 29.0. The study found moderate levels of emotional exhaustion (mean scores ranging from 2.62 to 2.99) and low levels of depersonalization (mean scores ranging from 1.44 to 2.73) among healthcare workers. Transformational leadership, particularly Inspirational Motivation (mean scores ranging from 3.70 to 3.85), showed a positive impact on reducing burnout. Intellectual Stimulation demonstrated a significant positive correlation with Personal Accomplishment (r = 0.218, p = 0.005). The most common coping strategies were problem-solving (mean = 3.09), acceptance (mean = 3.07), and distraction techniques (mean = 2.98). The study established a correlation between transformational leadership and burnout among healthcare workers at MNTRH, highlighting the potential of leadership interventions in mitigating burnout syndrome in healthcare settings. The study concluded that transformational leadership practices, particularly inspirational motivation and intellectual stimulation, had a positive effect on reducing burnout among healthcare workers at MNTRH. The study recommended that hospital management should implement regular transformational leadership training programs for healthcare managers to enhance their leadership skills and, consequently, mitigate burnout among healthcare workers.
Description
MASTERS in Clinical Psychology
Keywords
Transformational Leadership, Burnout Syndrome, Healthcare Professionals, Mathari National Teaching and Referral Hospital, Nairobi, Kenya
Citation
Gitonga, J. G. (2024). Transformational Leadership and Burnout Syndrome among Healthcare Professionals: A Case of Mathari National Teaching and Referral Hospital, Nairobi, Kenya. Daystar University, School of Applied Human Sciences.