Finlingo: A Conversational AI for Enhancing Financial Literacy Education in Africa

Abstract

Africa's Fintech revolution offers unprecedented financial opportunities, yet a persistent literacy gap hinders its full potential. Despite various educational initiatives, challenges in delivering effective financial education across diverse African contexts remain. This paper proposes the development of Finlingo, a conversational AI specifically designed to enhance digital financial literacy in Africa. Leveraging artificial intelligence, this tool aims to provide accurate, contextually relevant responses to a wide range of financial queries, addressing practical issues from basic concepts to complex financial products. By using natural language processing andmachine learning, our approach seeks to overcome existing barriers, offering personalized, accessible, and up-to-date financial education. The AI system is designed to adapt to individual needs and encourage practical application of financial knowledge. This study contributes to ongoing efforts in promoting financial inclusion across Africa through an innovative, technology-driven solution, potentially bridging the gap between financial knowledge and effective decision-making.