Effect Of Performance Appraisal on Employee Productivity: A Case Study of Kenya Power
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Date
2016-05
Authors
Journal Title
Journal ISSN
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Publisher
Daystar University, School of Business and Economics
Abstract
This study sought to establish the performance appraisal (PA) methods and techniques applied by Kenya Power, determine the extent to which performance appraisal process is effective, assess the challenges encountered in the process of performance appraisal and establish the effect of performance appraisal on employee productivity. Descriptive study design was applied in this study. The population in this study was all employees of Kenya Power in Kenya. The population targeted in this study was all the employees at Kenya Power Headquarters at Stima Plaza, Nairobi which was 545. A sample of 56 respondents was selected and stratified sampling was employed. Questionnaire method was utilized to collect data in this study. Statistical Package for the Social Sciences (SPSS) was used to generate statistics and do the analysis. Analysis was through descriptive statistics and correlation analysis. The study results established that performance appraisal at Kenya Power was positively related with employee productivity. The challenges which could negatively affect the performance appraisal system at Kenya Power were poor communication between appraisers and appraisees, perceived unfairness and bias. Performance appraisal at the company caters for both team and individual performance. It is recommended that there should be consistent follow-up and update to the performance appraisal system. Moreover, Kenya Power should consider using the 360 degree performance feedback system which would provide the management with diverse performance measurement metrics from various people who interact with the employee.
Description
MASTER OF BUSINESS ADMINISTRATION in Human Resource.
Keywords
performance appraisal (PA), employee productivity.
Citation
Kamaan, L. (2016). Effect Of Performance Appraisal on Employee Productivity: A Case Study of Kenya Power. Daystar University, School of Business and Economics