Effects of Rapid Results Initiative Strategy on Health Staff Performance in Kenya: A Case of Kenyatta National Hospital, Nairobi County-Kenya

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Date

2019

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Publisher

Daystar University, School of Arts and Social Sciences

Abstract

The purpose of the study was to determine the effects of rapid results initiative strategy on health staff performance in Kenya: a case study of Kenyatta National Hospital, Nairobi County, Kenya Kenyatta National Hospital (KNH). The study objectives included; determining the percentage of employees who underwent training in the various KNH department, impact of Rapid Results Initiative (RRI) targets on performance, the challenges associated with RRI implementation process, and the effectiveness of evaluation in improving performance. In the study, a descriptive research design was adopted. Structured questionnaires were administered using the drop and pick later method. Data analysis was done through descriptive statistics, and collected raw data was sorted, cleaned, and analyzed using the Package of Social Scientist Programme (SPSS) version 21. The data was presented in the form of tables, pie charts, bar graphs, and frequency tables. According to findings, 93.26% of the population received RRI training and contributed to performance elevation. The study found out the targets do not influence staff performance since significance level was 0.491 > 0.05. The major challenge influencing performance was lack of management support that decreased performance by 0.267 units. Evaluation of the staff positively affected performance by 0.078 units. The findings were found to be beneficial to the hospital as it provided the extent of effectiveness of the initiative to the various departments. The health centre was recommended to adopt a system that gauged the effectiveness of the training and evaluation methods. The study recommends future studies to focus on in-depth research of different concerns at a time. The research also recommended for similar research to be conducted in another institution for comparative analysis.

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Master of Arts degree

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Citation

Mwangi, P. N. (2019). Effects of Rapid Results Initiative Strategy on Health Staff Performance in Kenya: A Case of Kenyatta National Hospital, Nairobi County-Kenya. Daystar University, School of Arts and Social Sciences