Exploring Terror Victims’ Expectations of Government Communication

dc.contributor.authorAswani, Daniel Robert
dc.contributor.authorMbutu, Paul
dc.contributor.authorMwithia, Kinya
dc.date.accessioned2021-12-09T10:39:11Z
dc.date.available2021-12-09T10:39:11Z
dc.date.issued2020
dc.descriptionJournal Articleen_US
dc.description.abstractAt the time of a terror attack, victims yearn for messages from the government so that they can make decisions on their safety and security. When the government communicates, the victims form perceptions towards such communication. The perceptions that victims of terror hold are partly attributed to the expectations that the victims have of government communication. This study explored terror victims’ expectations of government communication. The study adopted a qualitative methodology and used hermeneutic phenomenological design. The findings showed that victims of terror have expectations of government communication ranging from the desire for personalized communication; agility in communication; transparent and prompt communication; well-coordinated messaging; and communicate power and authority. Different studies, both conceptual and speculative, point to the same expectations of the different audiences that consume government communication.en_US
dc.identifier.citationAswani, R., Mbutu, P., & Mwithia, J. (2020). Exploring Terror Victims’ Expectations of Government Communication. International Journal of Media, Journalism and Mass Communications (IJMJMC, 6(4), 7–19. https://doi.org/10.20431/2454-9479.0604002en_US
dc.identifier.issn2454-9479
dc.identifier.urihttps://repository.daystar.ac.ke/handle/123456789/3809
dc.language.isoenen_US
dc.publisherInternational Journal of Media, Journalism and Mass Communicationsen_US
dc.subjectTerror Victimsen_US
dc.subjectTerror attacken_US
dc.subjectGovernment Communicationen_US
dc.titleExploring Terror Victims’ Expectations of Government Communicationen_US
dc.typeArticleen_US

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