An Assessment Of The Effects Of Generational Gap Conflicts Between Millennials And Generation X Employees On Performance Of Community Development Projects In Kenya: A Case Of Selected Organizations In Machakos County
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Date
2023-10
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Volume Title
Publisher
Daystar University, School of Applied Human Sciences
Abstract
The dynamics of the modern workforce have brought to light the challenges and opportunities arising from generational diversity within organizations. This study aimed to assess the effects of generational gap conflicts between millennials and Generation X employees on community development project performance in Machakos County, Kenya. The research explored the perceptions of 210 respondents. The study employed a mixed-methods approach, combining quantitative and qualitative approach Through a stratified random sampling technique, participants are selected proportionally. 81.6% of participants acknowledged the existence of generational conflicts between millennials and Generation X employees in community development projects. These conflicts often stemmed from differences in work approaches, communication styles, and a lack of awareness about each generation's strengths. While mutual respect among generations was acknowledged by 69.7% of respondents, the study reveals that generational differences can hinder effective teamwork, with 62.6% of participants agreeing that these differences impact collaborative efforts. Furthermore, 82.9% of respondents believe that generational conflicts negatively affect the overall performance of community development projects. The study highlights the importance of resolving generational conflicts, with 87.3% of participants expressing the belief that projects perform better when such conflicts are addressed. Strategies for resolution, as endorsed by respondents, include training programs on generational differences, creating a culture of open communication, and implementing mentorship programs. The study concluded that the findings of this study underscore the significance of addressing and resolving generational gap conflicts within community development projects. It is evident that these conflicts negatively impact project performance, primarily through hindering teamwork and effective communication.
Description
MASTER OF ARTS in Community Development
Keywords
Generational Gap Conflicts, Millennials, Generation X Employees, Community Development Projects, Machakos County
Citation
Kamau, F. W., (2023). An Assessment Of The Effects Of Generational Gap Conflicts Between Millennials And Generation X Employees On Performance Of Community Development Projects In Kenya: A Case Of Selected Organizations In Machakos County: Daystar University, School of Applied Human Sciences. Thesis