Effects Of Strategic Plan Implementation On Organizational Performance In The Public Insurance Sector: A Case Of Nhif Head Office, Nairobi.

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dc.contributor.authorKariuki, Lucy Njeri
dc.date.accessioned2022-02-01T12:54:39Z
dc.date.available2022-02-01T12:54:39Z
dc.date.issued2016-03
dc.descriptionMaster Of Business Administration In Strategic Managementen_US
dc.description.abstractThe study was designed to identify the effects of strategic plan implementation on organizational performance in the insurance sector, a case of NHIF. Descriptive research design was employed in the study. The study focused on the 2005-2010 strategic plan of the organization. It targeted a population of 323 employees of NHIF and 25% of the sample was drawn from the target population. Data was collected using questionnaires. The data was analyzed using Statistical Package for Social Sciences (SPSS) version 21.0 which generated pie charts and tables. The key finding was that strategic plan implementation experienced challenges mainly because of inadequate and ineffective training of both the employees and senior managers on the process that could ease its implementation. At NHIF, the implementation stood at 48 (70%). The study concluded that targets were mutually agreed upon and those targets were in line with the organizations objectives. In addition, it was found that performance measurements were used to evaluate, control and improve operations process in order to ensure that the organization achieved its goals and objectives. The study recommended that NHIF should initiate a policy of providing opportunities for information technology development for its staff. This would help them to engage closely and creatively with activities that would improve the strategic performance of the organization and that NHIF should simplify its hierarchy structures to ensure easier information flows, more collaboration among the personnel and teamwork. This is likely to help improve staff understanding of the strategic objectives and align their efforts towards attainment of those goals.en_US
dc.description.sponsorshipSchool of Business and Economics, Daystar Universityen_US
dc.identifier.citationKariuki. L. N. (2016). Effects Of Strategic Plan Implementation On Organizational Performance In The Public Insurance Sector: A Case Of Nhif Head Office, Nairobi. Daystar University School of Business and Economicsen_US
dc.identifier.urihttps://repository.daystar.ac.ke/handle/123456789/3865
dc.language.isoenen_US
dc.publisherDaystar University School of Business and Economicsen_US
dc.subjectStrategic Plan Implementationen_US
dc.subjectOrganizational Performance In The Public Insurance Sectoren_US
dc.subjectNhif Head Office, Nairobi.en_US
dc.titleEffects Of Strategic Plan Implementation On Organizational Performance In The Public Insurance Sector: A Case Of Nhif Head Office, Nairobi.en_US
dc.typeThesisen_US

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