Mediating Effect of Social Security Administration on Relationship Between Transformational Leadership and Performance of Public Sector Social Security Agencies in Kenya
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Date
2023-10-21
Journal Title
Journal ISSN
Volume Title
Publisher
Journal of Human Resource & Leadership, 7(4), 109–127.
Abstract
The management of social security by some state agencies has been accused of the issue of low
coverage and not affordability. Thus, the purpose of the study was to examine the mediating effect of
social security administration on relationship between transformational leadership and performance of
public sector social security agencies in Kenya. The study was anchored on institutional theory. A
positivist research philosophy was utilized in the study. The study adopted a correlational research
design. The target population was 176 public sector social security agencies in Kenya. The study
purposively selected two managers from each of the 176 public sector social security agencies in
Kenya, resulting in a sample size of 352 participants. SPSS version 26 was used in the analysis of the
data. The data was analyzed using descriptive and inferential statistics. The correlation results showed
that social security administration is positively and significantly correlated with performance (r =
0.796, p=0.000). Social security administration plays a significant role in mediating the relationship
between transformational leadership and performance in the public sector social security agencies in
Kenya. The study concludes that social security administration encompasses several aspects, including
having a clear vision and direction, inducing responsibility and technical expertise among employees.
The study recommends that the management should prioritize having a clear vision and direction,
instilling responsibility and technical expertise in employees. There is the need of maintaining an
effective communication flow, promoting honesty and integrity, capitalizing on opportunities,
prioritizing resource allocation based on urgency, investing financial resources wisely and keeping
administration costs low. Social security agencies has to improve service delivery, communication and
complaint platforms to be customer-centric. In addition, the government should develop a
comprehensive social security policy for all citizens, including the informal sector.
Description
Journal Article
Keywords
Social security administration, transformational leadership, performance, public sector social security agencies, Kenya
Citation
Abdullahi, I. M., Ngui , T., & Keino, D. (2023). Mediating Effect of Social Security Administration on Relationship Between Transformational Leadership and Performance of Public Sector Social Security Agencies in Kenya. Journal of Human Resource & Leadership, 7(4), 109–127. https://doi.org/10.53819/81018102t5244