Building and Managing Teams in the Public Sector in Kenya

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Date

2022

Journal Title

Journal ISSN

Volume Title

Publisher

International Journal of Science and Research (IJSR)

Abstract

Abstract In the workplace, professionals must work together to complete a task or a goal. The purpose of the study is to attempt to review how managers in the public service can improve service delivery by creating teams to handle specified tasks. Public sector employees face complex, volatile, sometimes ambiguous and uncertain demands, usually with contradictory objectives, and if team work is not embraced, the poor delivery of service will continue, to the detriment of the citizens. This paper looks at referenced academic publications on teamwork and will address the theory of developing teams, propose ways to enhance teamwork, review the challenges to teamwork and propose possible solutions to address the challenges. This paper is informed by the traditional and hybrid approaches to building teams. This paper draws its examples from the public sector. The public sector includes the National Government, the County Governments and the Semi - autonomous Government agencies that generate money for the Government. Although, teamwork is a well researched field, its applicability in the public sector remains understudied. The ideal or optimum number of people to a team also remains an understudied area.

Description

Journal Article

Keywords

teamwork, public sector, service delivery, team development, challenges

Citation

Njiru, Rita, & Kyongo, Joanes., (2022)., Building and Managing Teams in the Public Sector in Kenya., International Journal of Science and Research (IJSR)., Volume 12 Issue 12.,

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