Factors Influencing Strategy Implementation in the Tourism Industry: A Study of Maasai Mara National Park in Kenya
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Date
2016
Journal Title
Journal ISSN
Volume Title
Publisher
European Journal of Business and Management
Abstract
Abstract
Many organizational failures occur due to inadequate implementation of strategy; that 66% of corporate strategy
is never implemented creating strategy-to-performance gap than the gap in the formulation-to-implementation
process. The ability to implement a strategy lies on firm’s ability to overcome obstacles through formula-toprocess
implementation. The purpose of this study was to o evaluate the factors influencing strategy
implementation in the tourism sector in Kenya particularly Maasai Mara national park. The objectives of the
study were to examine the influence of change management on strategy implementation, to determine the
influence of organizational culture on strategy implementation, to establish the influence of leadership on
strategy implementation and to assess the influence of performance contracting on strategy implementation in
the tourism industry in Kenya. This study adopted a case study design. The study target population was 132
respondents selected by census sampling technique. A questionnaire was used for data collection. Data collected
was analyzed using descriptive and inferential statistics. Descriptive statistics involved working out the
percentages and frequencies and preparation of frequency tables. The findings of this study showed that
constructs observed during change management activities to establish their influence on strategy implementation
in the tourism sector found that organization pre-positioning as construct of change management influenced
strategy implementation to a moderate extent, planning of implementation focus and support and consolidation
were more influential on strategy implementation; values held by top management; strength of organizational
culture relating to the degree of consistency of beliefs, values assumptions and practices in the sector was the
most influential to strategy implementation; provision of leadership direction to implement strategies,
persuading to seek goal setting for strategy implementation as elements of leadership were more influential on
strategy implementation; clear planning and implementation correlation as a determinant for performance
contracting was more influential to strategy implementation; finally the results leadership and change
management factors were key factors influencing strategy implementation in the tourism sector particularly in
national parks in Kenya. The study recommends that management and Kenya tourism board should use
leadership and change management approaches to improve on strategy implementation in the sector
Description
Journal Article
Keywords
Strategy Implementation, National Parks, Tourism Industry, Maasai Mara, Kenya
Citation
Imbal, Tom., Muturi, Willy., Abuga, Mogwambo Vitalis. (2016)., Factors Influencing Strategy Implementation in the Tourism Industry: A Study of Maasai Mara National Park in Kenya., Vol.8, No.7, 2016.