Influence of patients’ rights charter on health systems responsiveness in selected counties in Kenya: health care provider perspective
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Date
2019-11
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of Community Medicine and Public Health
Abstract
Background: The role of health care providers in the implementation of responsiveness of health systems is unclear.
Responsiveness of health systems is one of the goals set out by WHO in 2000. Effective leadership and governance of
health systems incorporates all players involved in policy implementation. The objectives of the study were to
establish how the health care provider’s awareness of patients’ rights charter influence health systems responsiveness
and to establish how the health care provider practice of patients’ rights charter influence responsiveness of health
systems in primary care settings.
Methods: This was an exploratory cross section descriptive study design that used a psychometric semi- structured
questionnaire to collect qualitative data that was analyzed quantitatively. Respondents were 62 purposively sampled
health care providers from four, primary care health facilities. Key informant interviews from the four health facilities
in-charges were carried out. Data was analyzed using SPSS vs 25 and themes.
Results: Health care provider awareness of the content of patients’ rights charter (r=0.612*, p<0.001) and practice of
patient’s right charter (r=0.610*, p<0.001) were statistically significant and influenced health systems responsiveness.
Conclusions: Implementation of patients’ rights charter has an influence on responsiveness of health systems.
Leadership and Governance of health systems requires a structured approach to implementation of policies that
positively influence responsiveness of health systems. Supervision of health care providers for best practice can
provide a basis for replication in other primary care facilities and lead to achieving responsiveness of health systems.
Description
Journal Article
Keywords
Healthcare provider, Responsiveness,, Patients’ rights charter,
Citation
Njuguna, S., Tenambergen WM., Mapesa J., nfluence of patients’ rights charter on health systems responsiveness in selected counties in Kenya: health care provider perspective., 2019., International Journal of Community Medicine and Public Health., ;6(11)., pp.4663-4669.,