Browsing by Author "Ubaga, Ephrine Mmbone"

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    Shaping the adoption and use of Artificial Intelligence within the context of academic libraries in Kenya
    (Kirinyaga University, 2024-03-28) Ubaga, Ephrine Mmbone; Kisia, Oliver Atsango; Kiarie, Grace Wambui
    Artificial Intelligence is driven by change in technology and will only get better, easier and faster with the rapid change of technology. Academic librarians should therefore consider ways to incorporate intelligent technology into their library services in order to reap maximum benefits for their users. This paper discusses the awareness, capabilities, advantages and disadvantages of artificial intelligence, in order to give insight for its adoption and use within the context of academic libraries. This study investigated the ways in which academic libraries are currently using artificial intelligence to enhance provision of services, improve user experience, enable more effective and efficient library operations. The study was based on a review of current literature on the topic in academic libraries to assess their awareness, adoption readiness and use of artificial intelligence. Findings of the study were discussed in terms of the potential impact for academic libraries to become artificially intelligent and the implications for how best these libraries can leverage artificial intelligence to improve their operations and services. The study found that the potential for adoption and use of artificial intelligence in academic libraries is high and may not only enhance the operations and provision of current services, but also lead to the introduction of new services and functions to libraries as well as enhancing collaboration and sharing. There is however need to create awareness of this potential by educating and training academic library staff and users about artificial intelligence, in order to help them thrive in a society which uses artificial intelligence.