A Stage Model for Cloud Computing Adoption in E-Government Implementation

Abstract

As Governments continuously look for ways to improve their service provision, there is need for restructuring processes and effectively using technology to improve efficiency and effectiveness of their functions. Cloud computing is one of the recent technological trends that support these efforts. The promise of cloud computing has captivated organizations globally. Considering eGovernment is one of the sectors that is trying to provide services via the internet, cloud computing is a suitable model for implementing e-Government architecture to improve e-Government efficiency and user satisfaction. The challenge comes in the adoption process. Organizations are faced with question of how to best adopt cloud computing. Existing frameworks of cloud adoption look at different aspects of cloud but stop short of taking a view of the complete spectrum and suggesting adoption path. This study takes a concept centric approach by proposing a stage model for adoption of cloud computing in e-Government. The objective of the model is to help plan about the path to cloud, especially when it is so ‘Cloudy’ and evolving. The organizations at different stages of cloud adoption exhibit different characteristics and possess distinct competencies, and organizations should not bite more than they can chew, lest their programs fall flat. In this study, the adoption of cloud computing in implementing e-Government services was done through primary research and system modelling. Out of which, a stage model was developed proposing an adoption path for cloud computing in eGovernment services. The model will guide Governments in creating cloud-computing strategy by identifying the distinct stages in progression. This makes stage model the most suitable for adoption of cloud computing in e-Government