Effect of Knowledge Management on Competitive Advantage in Vehicle Tracking Companies in Kenya: A Case of River Cross Tracking Limited
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Date
2017-05
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Daystar University School of Business and Economics
Abstract
Knowledge management has emerged as one of the most discussed new management methods. Among the most debated areas in knowledge management has been the association between knowledge and firm performance, but a lack of understanding and consensus remains as a major issue. To gain a sustainable competitive advantage, an organization should realize how to create, distribute and utilize knowledge. This research used River Cross Tracking Limited as a case study to investigate the effect of knowledge management on competitive advantage. The study adopted the descriptive research design. The focus was on a target population of 106 employees of River Cross Tracking Limited in Nairobi. A questionnaire data collection instrument was used in this study to capture data from the target population. The research employed the census technique and the data collected was analyzed using Statistical Package for Social Sciences (SPSS) version 20. The findings indicated that the organization had adopted the components of knowledge management such as knowledge harvesting, filtering, configuration, dissemination and application. The research also indicated that the organization needed to get more involved in knowledge sharing networks. It was also evident that the organization should utilize its current market position to create entry barriers for its competitors.
Description
Master Of Business Administration
In Strategic Management
Keywords
Knowledge Management on Competitive Advantage, Vehicle Tracking Companies in Kenya, River Cross Tracking Limited
Citation
Mbandi . J. K. (2017). Effect of Knowledge Management on Competitive Advantage in Vehicle Tracking Companies in Kenya: A Case of River Cross Tracking Limited. Daystar University School of Business and Economics