Effect of Redundancy on Staff Morale in Non-Governmental Organizations: A Case of World Vision Regional Office

Abstract

This study sought to investigate the effects of redundancy on existing staff morale with specific focus on World Vision regional office. The objectives of the study were to identify existence of redundancy at World Vision, to determine the dimensions of staff morale and to examine the effects of redundancy on existing staff morale at World Vision. The study adopted descriptive research design approach. A census was conducted on the staffs of World Vision who are 41 in number. The study utilized questionnaires as its data collection instrument adopting both closed ended and Likert scale questions. The analysis was done using descriptive and inferential statistics. The descriptive statics included means and standard deviations while inferential statistics entailed correlation analysis. Data was analysed using Statistical Package for Social Sciences (SPSS) version 23.0. Data was presented using tables and charts. Findings indicated that redundancy had taken place at World Vision within the past 1-2 years and staffs were aware of a number of their colleagues who had lost their jobs due to redundancy. The majority of the respondents would recommend World Vision to prospective employees and people at all levels in the organization were treated with respect. Similarly, many of the respondents were confident on the leadership to make the decisions necessary for the success of the organization. Most of the respondents were confident on the future of World Vision and the contribution it was working towards. In the past one year, staffs had exited from World Vision due to uncertainty caused by redundancy. The study concluded that redundancy significantly influenced staff morale. World Vision conducted redundancy mostly any time, every year, either every 2 years or 5 years. The study recommends to the leadership team of World Vision to safeguard jobs of employees during redundancy exercises through exhausting other channels. The management of World Vision and all other NGOs in Kenya should strive to raise motivation of staffs.