The Effect of Strategic Leadership on Organizational Performance of Commercial Banks in Kenya: A Case of Kcb Bank Kenya Limited
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Date
2017-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Daystar University, School of Business and Economics
Abstract
The relationship between strategic leadership and organizational performance has been a key concern to commercial banks in Kenya. The purpose of this study was to find out the effect of strategic leadership on the performance of the KCB Bank Kenya Ltd. The following objectives guided the study; To identify the strategic leadership components, to determine the effect of strategic leadership on organizational performance and to determine challenges facing in providing strategic leadership at KCB Bank Kenya Ltd. The study adopted a descriptive research design. The study focused on a scope of 262 employees drawn from the headquaters. The study obtained a sample size of 79 respondents and adopted purposive sampling technique. The study used SPSS (version 20) to anlyse the data. The Key findings of the study were: The strategic leadership components at KCB Bank Kenya Ltd that had a great influenced its performance, culture, and level of effectiveness as noted by 55.3% of the respondents. The effect of strategic leadership on organizational performance in KCB Bank Kenya Ltd was quite significant; with 51.7% of the interviewees agreeing and strongly agreeing. The main challenges faced in providing strategic leadership to the bank were government's restrictions and changing technology as noted by 48.9% of the respondents. There is need to regularly analyze its business environment so as to aid in setting a new strategic direction and that banks should accomplish their goals in time so as to ensure that continuity of the bank transactions is well maintained and enhanced. The study saw that there was a need to investigate on how to better involve all stakeholders in strategic decision making to better tailor banking services to the needs of clientele to improve performance and offered it as a recommendation for future studies
Description
Master of Business Administration
in Strategic Management
Keywords
Strategic Leadership, Organizational Performance, Commercial Banks in Kenya, KCB Bank Kenya Limited
Citation
Chesaro, B, (2017), The Effect of Strategic Leadership on Organizational Performance of Commercial Banks in Kenya: A Case of KCB Bank Kenya Limited: Daystar University, School of Business and Economics, Nairobi